Method of controlling dialing modes in a vehicle

ABSTRACT

A dialing mode of a telematics unit in a vehicle is controlled by monitoring for dialing digits from a vehicle occupant, determining whether the type of dialing digits are continuous dialing digits or discrete dialing digits, establishing a continuous mode for receiving continuous dialing digits or a discrete mode for receiving discrete dialing digits based on the determination, and if the type of dialing digits changes, switching the established mode.

TECHNICAL FIELD

The present invention relates generally to wireless communicationsystems and more particularly to controlling dialing modes in a vehicle.

BACKGROUND OF THE INVENTION

Increasingly, vehicle manufacturers outfit their vehicles with a widearray of wireless communications capabilities. Telematics unitsinstalled in modern vehicles can wirelessly send both voice and datacommunications to a variety of recipients. Recipients can be centralfacilities that include servers and/or live advisors capable ofresponding to the telematics unit. Recipients can also include externalcallers.

SUMMARY OF THE INVENTION

According to an aspect of the invention, there is provided a method ofcontrolling a dialing mode of a telematics unit in a vehicle. The stepsinclude receiving dialing digits that are spoken by a vehicle occupant,determining that the dialing digits are no longer being spoken, addingone or more dialing digits received via a tactile device to the dialingdigits spoken by the vehicle occupant, and monitoring for additionaldialing digits either spoken by the vehicle occupant or received at thetactile device.

According to another aspect of the invention, there is provided a methodof controlling a dialing mode of a telematics unit in a vehicle. Thesteps include monitoring for dialing digits from a vehicle occupant,determining whether the type of dialing digits are continuous dialingdigits or discrete dialing digits, establishing a continuous mode forreceiving continuous dialing digits or a discrete mode for receivingdiscrete dialing digits based on the determination, and if the type ofdialing digits changes, switching the established mode.

According to yet another aspect of the invention, there is provided amethod of controlling a dialing mode of a telematics unit in a vehicle.The steps include prompting a vehicle occupant for a query response,establishing a temporal window during which the vehicle occupant canrespond to the query, monitoring for both an audible query responsereceived via a microphone and a manual query response received via atactile keypad, detecting the manual query response using the tactilekeypad, and adjusting the temporal window based on the detection of themanual query response.

BRIEF DESCRIPTION OF THE DRAWINGS

One or more preferred exemplary embodiments of the invention willhereinafter be described in conjunction with the appended drawings,wherein like designations denote like elements, and wherein:

FIG. 1 is a block diagram depicting an exemplary embodiment of acommunications system that is capable of utilizing the method disclosedherein;

FIG. 2 is a flow chart of a method of controlling dialing modes in avehicle; and

FIG. 3 is another flow chart of a method of controlling dialing modes ina vehicle.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT

The method described below involves receiving dialing digits from a userin more than one dialing mode. For instance, the telematics unit can beused to place telephone calls to external callers. To do so, thetelematics unit can be controlled using various dialing modes, such asone mode to receive strings of digits and another for receivingindividual digits. In certain telematics systems, if a call is commencedusing one dialing mode, it can be awkward or problematic to then switchto another mode. Doing so can cause a number of undesirable results,such as the expiration of a timer that can result in the loss ofpreviously-entered digits.

In the method described herein, the user can start dialing digits usingone dialing mode and in the midst of dialing the digits using thatdialing mode, switch to another dialing mode without first alerting thetelematics unit that he or she intends to do so. In one example, theuser can begin to operate a telematics unit in order to dial digits byorally speaking the digits into a microphone. This operation canestablish a voice mode at the telematics unit. At some point during thedialing operation, the user can decide to begin operating the telematicsunit by inputting digits into a tactile device (e.g. keypad). When theuser begins inputting digits into the tactile device, the telematicsunit can change the dialing mode to a manual mode without relying on theuser to do so. In another example, the user can begin uttering thedialed digits as a string of numbers. In response, a continuous mode canbe established. Afterwards, if the user begins to utter dialed digitsone at a time, a discrete mode can be established.

With reference to FIG. 1, there is shown an exemplary operatingenvironment that comprises a mobile vehicle communications system 10 andthat can be used to implement the method disclosed herein.Communications system 10 generally includes a vehicle 12, one or morewireless carrier systems 14, a land communications network 16, acomputer 18, and a call center 20. It should be understood that thedisclosed method can be used with any number of different systems and isnot specifically limited to the operating environment shown here. Also,the architecture, construction, setup, and operation of the system 10and its individual components are generally known in the art. Thus, thefollowing paragraphs simply provide a brief overview of one suchexemplary system 10; however, other systems not shown here could employthe disclosed method as well.

Vehicle 12 is depicted in the illustrated embodiment as a passenger car,but it should be appreciated that any other vehicle includingmotorcycles, trucks, sports utility vehicles (SUVs), recreationalvehicles (RVs), marine vessels, aircraft, etc., can also be used. Someof the vehicle electronics 28 is shown generally in FIG. 1 and includesa telematics unit 30, a microphone 32, one or more pushbuttons or othercontrol inputs 34, an audio system 36, a visual display 38, and a GPSmodule 40 as well as a number of vehicle system modules (VSMs) 42. Someof these devices can be connected directly to the telematics unit suchas, for example, the microphone 32 and pushbutton(s) 34, whereas othersare indirectly connected using one or more network connections, such asa communications bus 44 or an entertainment bus 46. Examples of suitablenetwork connections include a controller area network (CAN), a mediaoriented system transfer (MOST), a local interconnection network (LIN),a local area network (LAN), and other appropriate connections such asEthernet or others that conform with known ISO, SAE and IEEE standardsand specifications, to name but a few.

Telematics unit 30 is an OEM-installed device that enables wirelessvoice and/or data communication over wireless carrier system 14 and viawireless networking so that the vehicle can communicate with call center20, other telematics-enabled vehicles, or some other entity or device.The telematics unit preferably uses radio transmissions to establish acommunications channel (a voice channel and/or a data channel) withwireless carrier system 14 so that voice and/or data transmissions canbe sent and received over the channel. By providing both voice and datacommunication, telematics unit 30 enables the vehicle to offer a numberof different services including those related to navigation, telephony,emergency assistance, diagnostics, infotainment, etc. Data can be senteither via a data connection, such as via packet data transmission overa data channel, or via a voice channel using techniques known in theart. For combined services that involve both voice communication (e.g.,with a live advisor or voice response unit at the call center 20) anddata communication (e.g., to provide GPS location data or vehiclediagnostic data to the call center 20), the system can utilize a singlecall over a voice channel and switch as needed between voice and datatransmission over the voice channel, and this can be done usingtechniques known to those skilled in the art.

According to one embodiment, telematics unit 30 utilizes cellularcommunication according to either GSM or CDMA standards and thusincludes a standard cellular chipset 50 for voice communications likehands-free calling, a wireless modem for data transmission, anelectronic processing device 52, one or more digital memory devices 54,and a dual antenna 56. It should be appreciated that the modem caneither be implemented through software that is stored in the telematicsunit and is executed by processor 52, or it can be a separate hardwarecomponent located internal or external to telematics unit 30. The modemcan operate using any number of different standards or protocols such asEVDO, CDMA, GPRS, and EDGE. Wireless networking between the vehicle andother networked devices can also be carried out using telematics unit30. For this purpose, telematics unit 30 can be configured tocommunicate wirelessly according to one or more wireless protocols, suchas any of the IEEE 802.11 protocols, WiMAX, or Bluetooth. When used forpacket-switched data communication such as TCP/IP, the telematics unitcan be configured with a static IP address or can set up toautomatically receive an assigned IP address from another device on thenetwork such as a router or from a network address server.

Processor 52 can be any type of device capable of processing electronicinstructions including microprocessors, microcontrollers, hostprocessors, controllers, vehicle communication processors, andapplication specific integrated circuits (ASICs). It can be a dedicatedprocessor used only for telematics unit 30 or can be shared with othervehicle systems. Processor 52 executes various types of digitally-storedinstructions, such as software or firmware programs stored in memory 54,which enable the telematics unit to provide a wide variety of services.For instance, processor 52 can execute programs or process data to carryout at least a part of the method discussed herein.

Telematics unit 30 can be used to provide a diverse range of vehicleservices that involve wireless communication to and/or from the vehicle.Such services include: turn-by-turn directions and othernavigation-related services that are provided in conjunction with theGPS-based vehicle navigation module 40; airbag deployment notificationand other emergency or roadside assistance-related services that areprovided in connection with one or more collision sensor interfacemodules such as a body control module (not shown); diagnostic reportingusing one or more diagnostic modules; and infotainment-related serviceswhere music, webpages, movies, television programs, videogames and/orother information is downloaded by an infotainment module (not shown)and is stored for current or later playback. The above-listed servicesare by no means an exhaustive list of all of the capabilities oftelematics unit 30, but are simply an enumeration of some of theservices that the telematics unit is capable of offering. Furthermore,it should be understood that at least some of the aforementioned modulescould be implemented in the form of software instructions saved internalor external to telematics unit 30, they could be hardware componentslocated internal or external to telematics unit 30, or they could beintegrated and/or shared with each other or with other systems locatedthroughout the vehicle, to cite but a few possibilities. In the eventthat the modules are implemented as VSMs 42 located external totelematics unit 30, they could utilize vehicle bus 44 to exchange dataand commands with the telematics unit.

GPS module 40 receives radio signals from a constellation 60 of GPSsatellites. From these signals, the module 40 can determine vehicleposition that is used for providing navigation and otherposition-related services to the vehicle driver. Navigation informationcan be presented on the display 38 (or other display within the vehicle)or can be presented verbally such as is done when supplying turn-by-turnnavigation. The navigation services can be provided using a dedicatedin-vehicle navigation module (which can be part of GPS module 40), orsome or all navigation services can be done via telematics unit 30,wherein the position information is sent to a remote location forpurposes of providing the vehicle with navigation maps, map annotations(points of interest, restaurants, etc.), route calculations, and thelike. The position information can be supplied to call center 20 orother remote computer system, such as computer 18, for other purposes,such as fleet management. Also, new or updated map data can bedownloaded to the GPS module 40 from the call center 20 via thetelematics unit 30.

Apart from the audio system 36 and GPS module 40, the vehicle 12 caninclude other vehicle system modules (VSMs) 42 in the form of electronichardware components that are located throughout the vehicle andtypically receive input from one or more sensors and use the sensedinput to perform diagnostic, monitoring, control, reporting and/or otherfunctions. Each of the VSMs 42 is preferably connected by communicationsbus 44 to the other VSMs, as well as to the telematics unit 30, and canbe programmed to run vehicle system and subsystem diagnostic tests. Asexamples, one VSM 42 can be an engine control module (ECM) that controlsvarious aspects of engine operation such as fuel ignition and ignitiontiming, another VSM 42 can be a powertrain control module that regulatesoperation of one or more components of the vehicle powertrain, andanother VSM 42 can be a body control module that governs variouselectrical components located throughout the vehicle, like the vehicle'spower door locks and headlights. According to one embodiment, the enginecontrol module is equipped with on-board diagnostic (OBD) features thatprovide myriad real-time data, such as that received from varioussensors including vehicle emissions sensors, and provide a standardizedseries of diagnostic trouble codes (DTCs) that allow a technician torapidly identify and remedy malfunctions within the vehicle. As isappreciated by those skilled in the art, the above-mentioned VSMs areonly examples of some of the modules that may be used in vehicle 12, asnumerous others are also possible.

Vehicle electronics 28 also includes a number of vehicle user interfacesthat provide vehicle occupants with a means of providing and/orreceiving information, including microphone 32, pushbuttons(s) 34, audiosystem 36, and visual display 38. As used herein, the term ‘vehicle userinterface’ broadly includes any suitable form of electronic device,including both hardware and software components, which is located on thevehicle and enables a vehicle user to communicate with or through acomponent of the vehicle. Microphone 32 provides audio input to thetelematics unit to enable the driver or other occupant to provide voicecommands and carry out hands-free calling via the wireless carriersystem 14. For this purpose, it can be connected to an on-boardautomated voice processing unit utilizing human-machine interface (HMI)technology known in the art. The pushbutton(s) 34 allow manual userinput into the telematics unit 30 to initiate wireless telephone callsand provide other data, response, or control input. Separate pushbuttonscan be used for initiating emergency calls versus regular serviceassistance calls to the call center 20. Audio system 36 provides audiooutput to a vehicle occupant and can be a dedicated, stand-alone systemor part of the primary vehicle audio system. According to the particularembodiment shown here, audio system 36 is operatively coupled to bothvehicle bus 44 and entertainment bus 46 and can provide AM, FM andsatellite radio, CD, DVD and other multimedia functionality. Thisfunctionality can be provided in conjunction with or independent of theinfotainment module described above. Visual display 38 is preferably agraphics display, such as a touch screen on the instrument panel or aheads-up display reflected off of the windshield, and can be used toprovide a multitude of input and output functions. Various other vehicleuser interfaces can also be utilized, as the interfaces of FIG. 1 areonly an example of one particular implementation.

Wireless carrier system 14 is preferably a cellular telephone systemthat includes a plurality of cell towers 70 (only one shown), one ormore mobile switching centers (MSCs) 72, as well as any other networkingcomponents required to connect wireless carrier system 14 with landnetwork 16. Each cell tower 70 includes sending and receiving antennasand a base station, with the base stations from different cell towersbeing connected to the MSC 72 either directly or via intermediaryequipment such as a base station controller. Cellular system 14 canimplement any suitable communications technology, including for example,analog technologies such as AMPS, or the newer digital technologies suchas CDMA (e.g., CDMA2000) or GSM/GPRS. As will be appreciated by thoseskilled in the art, various cell tower/base station/MSC arrangements arepossible and could be used with wireless system 14. For instance, thebase station and cell tower could be co-located at the same site or theycould be remotely located from one another, each base station could beresponsible for a single cell tower or a single base station couldservice various cell towers, and various base stations could be coupledto a single MSC, to name but a few of the possible arrangements.

Apart from using wireless carrier system 14, a different wirelesscarrier system in the form of satellite communication can be used toprovide uni-directional or bi-directional communication with thevehicle. This can be done using one or more communication satellites 62and an uplink transmitting station 64. Uni-directional communication canbe, for example, satellite radio services, wherein programming content(news, music, etc.) is received by transmitting station 64, packaged forupload, and then sent to the satellite 62, which broadcasts theprogramming to subscribers. Bi-directional communication can be, forexample, satellite telephony services using satellite 62 to relaytelephone communications between the vehicle 12 and station 64. If used,this satellite telephony can be utilized either in addition to or inlieu of wireless carrier system 14.

Land network 16 may be a conventional land-based telecommunicationsnetwork that is connected to one or more landline telephones andconnects wireless carrier system 14 to call center 20. For example, landnetwork 16 may include a public switched telephone network (PSTN) suchas that used to provide hardwired telephony, packet-switched datacommunications, and the Internet infrastructure. One or more segments ofland network 16 could be implemented through the use of a standard wirednetwork, a fiber or other optical network, a cable network, power lines,other wireless networks such as wireless local area networks (WLANs), ornetworks providing broadband wireless access (BWA), or any combinationthereof. Furthermore, call center 20 need not be connected via landnetwork 16, but could include wireless telephony equipment so that itcan communicate directly with a wireless network, such as wirelesscarrier system 14.

Computer 18 can be one of a number of computers accessible via a privateor public network such as the Internet. Each such computer 18 can beused for one or more purposes, such as a web server accessible by thevehicle via telematics unit 30 and wireless carrier 14. Other suchaccessible computers 18 can be, for example: a service center computerwhere diagnostic information and other vehicle data can be uploaded fromthe vehicle via the telematics unit 30; a client computer used by thevehicle owner or other subscriber for such purposes as accessing orreceiving vehicle data or to setting up or configuring subscriberpreferences or controlling vehicle functions; or a third partyrepository to or from which vehicle data or other information isprovided, whether by communicating with the vehicle 12 or call center20, or both. A computer 18 can also be used for providing Internetconnectivity such as DNS services or as a network address server thatuses DHCP or other suitable protocol to assign an IP address to thevehicle 12.

Call center 20 is designed to provide the vehicle electronics 28 with anumber of different system back-end functions and, according to theexemplary embodiment shown here, generally includes one or more switches80, servers 82, databases 84, live advisors 86, as well as an automatedvoice response system (VRS) 88, all of which are known in the art. Thesevarious call center components are preferably coupled to one another viaa wired or wireless local area network 90. Switch 80, which can be aprivate branch exchange (PBX) switch, routes incoming signals so thatvoice transmissions are usually sent to either the live adviser 86 byregular phone or to the automated voice response system 88 using VoIP.The live advisor phone can also use VoIP as indicated by the broken linein FIG. 1. VoIP and other data communication through the switch 80 isimplemented via a modem (not shown) connected between the switch 80 andnetwork 90. Data transmissions are passed via the modem to server 82and/or database 84. Database 84 can store account information such assubscriber authentication information, vehicle identifiers, profilerecords, behavioral patterns, and other pertinent subscriberinformation. Data transmissions may also be conducted by wirelesssystems, such as 802.11x, GPRS, and the like. Although the illustratedembodiment has been described as it would be used in conjunction with amanned call center 20 using live advisor 86, it will be appreciated thatthe call center can instead utilize VRS 88 as an automated advisor or, acombination of VRS 88 and the live advisor 86 can be used.

Turning now to FIG. 2, there is a method 200 of controlling a dialingmode of a telematics unit in a vehicle. The method 200 begins at step210 with monitoring for dialing digits from a vehicle occupant.Generally, dialing digits can be telephone numbers or other inputscommonly given to the telematics unit 30. For instance, dialing digitscan also include numbers inputted in response to an interactive voiceresponse system. It should also be appreciated that in some systems, thedialing digits can take the form of alphabet characters or responses toon-board menus stored on the vehicle 12 or sent from the call center 20.In one implementation, the telematics unit 30 monitors for the dialingdigits. For example, if the dialing digits are spoken by a user, such asthe vehicle occupant, the telematics unit 30 can monitor for the dialingdigits through the microphone 32. In another example, the telematicsunit 30 can monitor for the dialing digits inputted via a tactiledevice, such as a keypad or keyboard. The method 200 proceeds to step220.

At step 220, dialing digits that are spoken by a vehicle occupant or aremanually entered via a tactile device are received. As noted above, thetelematics unit 30 can receive input from the user in a variety of ways.And for each way the telematics unit 30 receives input, a particularmode can be established. For instance, if the user is prompted to inputdialing digits, such as a telephone number, he or she can do so byspeaking the dialing digits or by manipulating the tactile device toselect the appropriate dialing digits. Now, when the user chooses themanner in which to input the dialing digits, a mode representing thatchoice can be established. In one example, if the user chose to inputthe dialing digits audibly via the microphone 32, then the telematicsunit 30 could then establish a voice mode. The voice mode can indicateto the vehicle 12 that it should presently expect to receive spokeninput from the vehicle occupant. In contrast, if the user chose to inputthe dialing digits by manipulating the tactile device, such as button(s)34, then the vehicle 12 can establish a manual mode, which indicatesthat the vehicle 12 is prepared to receive the dialing digits throughthe tactile device. Regardless of whether the voice mode or the manualmode is established, the telematics unit 30 can monitor for input thatcan be received using another mode. For example, after the user hasuttered the telephone number, the telematics unit 30 can detect that theuser has inputted a digit using the tactile device, such as pressing abutton on a keypad. At that time, the telematics unit 30 can decide tochange from the voice mode to the manual mode. Similarly, if the userhas been inputting digits into tactile device and then decides to utterdigits, the telematics unit 30 can then switch from manual mode to voicemode. The method 200 proceeds to step 230.

At step 230, it is determined whether the type of dialing digits arecontinuous dialing digits or discrete dialing digits. The dialing digitsreceived from the user, in either voice mode or manual mode, can beidentified as continuous digits or discrete digits. The discrete dialingdigits can involve receiving the dialing digits, audibly or through thetactile device, one number at a time. In one exemplary discrete dialingmode, each digit received is speech recognized prior to receiving thenext digit, and optionally this successful (or the unsuccessful)recognition can be confirmed to the user prior to receipt of the nextdigit. For example, the telematics unit 30 can prompt the user for oneor more dialing digits and in response the user can utter a number.After receiving the uttered number from the user, the telematics unit 30can determine that the number is a discrete dialing digit and repeat thenumber back to the user via the audio system of the vehicle 12. So, ifthe telematics unit 30 requested that the user enter dialing digits,such as responses to an interactive voice response system, each numberthe user said would be repeated back to the user. For example, if theuser has been given a menu of options, each of which corresponds to anumber, the user may want to select option number “five.” In that case,the user can say “five” and the telematics unit 30 would repeat back thenumber “five” to the user. After the telematics unit 30 repeats thenumber “five,” the user can then utter the next number, which thetelematics unit 30 repeats, continuing this process until no moreresponses from the user are received. Similarly, the user could respondto the request to enter dialing digits by using the tactile device, suchas a keypad. In that case, using the above example, the user could pressthe number “five” on a keypad and the telematics unit 30 could thenrepeat the number back to the user through the vehicle audio system 36.Discrete dialing digits can be received in such a way that helps verifythat the telematics unit 30 correctly interprets the dialing digitsspoken by the user because after the telematics unit 30 repeats thenumber, the user has an opportunity to correct that number if it is notinterpreted correctly.

In contrast, continuous dialing digits can be a string or a plurality ofnumbers that are processed as such by the onboard speech recognition. Inthis case, the continuous dialing digits can involve receiving one ormore digits, such as a telephone number. But instead of recognizing thereceived digital digits one number at a time, the telematics unit 30 canwait until all of the numbers in the dialing digits are spoken by theuser. Given a telephone number, such as “567-1212”, the user can utter“five, six, seven, one, two, one, two” before the telematics unit 30will repeat the user's utterance. The method 200 proceeds to step 240.

At step 240, a continuous mode for receiving continuous dialing digitsor a discrete mode for receiving discrete dialing digits is establishedbased on the determination. In addition to establishing a manual mode ora voice mode, the vehicle 12 can also establish a continuous dialingmode or a discrete dialing mode. When the telematics unit 30 receivesthe dialing digits from the user, it can then make a determination aboutwhether the dialing digits received from the user should be received inthe discrete mode or the continuous mode. One way this can beaccomplished is by using temporal windows that follow the input receivedfrom the user. The temporal window can be a period of time, the durationof which can vary, and be set either at the point of vehicle manufactureor via machine instructions wirelessly sent to the vehicle. In oneexample, the temporal window can be two seconds long. For instance, ifthe telematics unit 30 receives dialing digits from the user, it canstart a temporal window after the first number is received from theuser. If the user utters an additional number before the temporal windowexpires, then the telematics unit 30 can determine that the user isuttering a string of numbers and that the continuous mode should beselected. On the other hand, if the temporal window expires after thetelematics unit 30 received the first number, the telematics unit 30 candetermine that the user intends to input the dialing digits one numberat a time and the discrete mode can be established. The method 200proceeds to step 250.

At step 250, the established mode is switched if the type of dialingdigits determined in step 240 changes and the method 200 monitors foradditional dialing digits either spoken by the vehicle occupant orreceived at the tactile device. In some situations, the telematics unit30 can begin receiving dialing digits in one mode but while the user isinputting the dialing digits it becomes beneficial to then receive thedialing digits in another mode. In one example, the user could input thetelephone number as described above and the telematics unit 30 canestablish the continuous mode. However, once the user has dialed thetelephone number and connected with an external caller, there may be aninteractive voice response system asking the user for one or moreresponses. The telematics unit 30 can then reevaluate the input itreceives from the user and establish the discrete mode. This can happenin a variety of ways.

In one example, the telematics unit 30 can change the established modeby using the temporal window to determine that the user, after utteringthe telephone number, is now uttering single digits. Once the user hasuttered the telephone number, the telematics unit 30 can monitor foradditional input from the user. When the user utters a single digit, thetelematics unit 30 can then start the temporal window and if the windowexpires before additional input is received, then the telematics unit 30can change the established mode from the continuous mode to the discretemode. This process can also be reversed, switching from discrete mode tocontinuous mode. If the telematics unit 30 has been receiving dialingdigits in the discrete mode, it may then begin to detect a string ofdialing digits uttered within the temporal window. At that time, thetelematics unit 30 can switch the established mode from the discretemode to the continuous mode. While the established mode discussed aboverefers to the continuous mode or the discrete mode, it should also beappreciated the telematics unit 30 also has the capability to switchbetween the voice mode or manual mode described above as well. Themethod 200 then ends.

Turning to FIG. 3, there is a method 300 of controlling a dialing modeof a telematics unit in a vehicle. The method 300 begins at step 310 byprompting a vehicle occupant for a query response. The telematics unit30 can ask the user a question and the user can respond by uttering ananswer. Alternatively, the user can manipulate the tactile device torespond to the query, such as by navigating through a variety of menuselections shown on a display 38 in the vehicle 12. In this case, thetactile device can be a keypad used to enter numbers. Or the tactiledevice can be a rotary knob that can be both rotated and depressed. Therotation of the knob can move a cursor over various selections on thedisplay 38 and when the cursor arrives at his or her chosen selection,the user can depress the knob thereby selecting the menu choice. Themethod 300 proceeds to step 320.

At step 320, a temporal window is established during which the vehicleoccupant can respond to the query. After the telematics unit 30 posesthe query, the user may have a temporal window, such as a limited amountof time before the telematics unit 30 decides that the user isunresponsive. The duration of the temporal window can be fixed by thevehicle manufacturer or can be established via a machine instructionwirelessly sent to the vehicle 12. In one example, the temporal windowcan be five seconds long and it can begin immediately after thetelematics unit 30 poses the query to the user. The method 300 proceedsto step 330.

Step 330 involves monitoring for both an audible query response receivedvia a microphone and a manual query response received via a tactiledevice. The telematics unit 30 can listen for an audible response andmonitor for input at the tactile device. If the user utters a responseto the query, the telematics unit 30 can detect it via the microphone 32and interpret the response using a speech recognition engine. The method300 proceeds to step 340.

At step 340, the manual query response is detected using the tactiledevice and the temporal window is adjusted based on the detection of themanual query response. Instead of responding to the query audibly, theuser can choose to respond via input at the tactile device. In thatcase, the user may benefit from a lengthened temporal window. Forinstance, if the tactile device takes the form of the rotary knobdescribed above, the user may have to navigate through a number ofmenus—each time making a selection before ultimately providing aresponse to the query. Considering that the navigation of these menusmay take more time than the uttered response, the telematics unit 30 canrecognize that the user may need additional time to adequately respond.As a result, when the telematics unit 30 determines that the user isinputting a response using the tactile device, the unit 30 can thenlengthen the established temporal window. The telematics unit can do soby adding an amount of time to the end of the temporal window, whichwould have the effect of extending the overall duration of the temporalwindow. This amount of time is variable. But in one example, the amountof time to extend the temporal window can be a variable stored at thetelematics unit 30. The method 300 then ends.

It is to be understood that the foregoing is a description of one ormore preferred exemplary embodiments of the invention. The invention isnot limited to the particular embodiment(s) disclosed herein, but ratheris defined solely by the claims below. Furthermore, the statementscontained in the foregoing description relate to particular embodimentsand are not to be construed as limitations on the scope of the inventionor on the definition of terms used in the claims, except where a term orphrase is expressly defined above. Various other embodiments and variouschanges and modifications to the disclosed embodiment(s) will becomeapparent to those skilled in the art. All such other embodiments,changes, and modifications are intended to come within the scope of theappended claims.

As used in this specification and claims, the terms “for example,” “forinstance,” “such as,” and “like,” and the verbs “comprising,” “having,”“including,” and their other verb forms, when used in conjunction with alisting of one or more components or other items, are each to beconstrued as open-ended, meaning that the listing is not to beconsidered as excluding other, additional components or items. Otherterms are to be construed using their broadest reasonable meaning unlessthey are used in a context that requires a different interpretation.

The invention claimed is:
 1. A method of controlling a dialing mode of atelematics unit in a vehicle, comprising the steps of: (a) receivingdialing digits that are spoken by a vehicle occupant; (b) placing avehicle telematics unit in a voice mode; (c) determining that thedialing digits are no longer being spoken; (d) placing the vehicletelematics unit in a manual mode in response to the determination instep (c); (e) adding one or more dialing digits received via a tactiledevice to the dialing digits spoken by the vehicle occupant; and (f)monitoring both the tactile device and a microphone for additionaldialing digits either spoken by the vehicle occupant or received at thetactile device.
 2. The method of claim 1, further comprising the step ofestablishing a voice mode based on the spoken dialing digits.
 3. Themethod of claim 1, wherein step (c) further comprises making thedetermination based on the detection of a manual manipulation of thetactile device.
 4. The method of claim 1, further comprising the step ofdetermining whether the dialing digits are continuous dialing digits ordiscrete dialing digits.
 5. The method of claim 4, further comprisingthe step of establishing a continuous mode or a discrete mode based onthe determination.
 6. The method of claim 1, wherein the dialing digitsadded in step (e) are in response to an interactive voice responsesystem.
 7. The method of claim 1, wherein the tactile device is akeypad.
 8. A method of controlling a dialing mode of a telematics unitin a vehicle, comprising the steps of: (a) monitoring for dialing digitsfrom a vehicle occupant; (b) determining whether the type of dialingdigits are continuous dialing digits or discrete dialing digits; (c)selecting between a continuous mode for receiving continuous dialingdigits and a discrete mode for receiving discrete dialing digits basedon the determination, wherein the discrete mode performs speechrecognition on each digit prior to receiving subsequent digits; (d)directing a vehicle telematics unit to enter the selected mode; and (e)if the type of dialing digits determined in step (b) changes, switchingthe selected mode.
 9. The method of claim 8, further comprising the stepof monitoring for the dialing digits via a microphone or a tactiledevice.
 10. The method of claim 8, wherein the continuous dialing digitsare a string of numbers or a telephone number.
 11. The method of claim8, further comprising the step of establishing a voice mode or a manualmode.